Refund Policy

AgriSeva is managed and operated by Smriddh Kisan Wal Farmer Producer Company Limited, providing agricultural services, advisory, and digital support to farmers and stakeholders.

Eligibility for Refund

Refunds may be considered under the following situations:

• Duplicate or accidental payment
• Technical errors during transaction
• Service not delivered as committed
• Incorrect subscription or service activation due to system issue

Non-Refundable Cases

Refunds will not be applicable in the following cases:

• Services already delivered or accessed
• Digital advisory, reports, or training once utilized
• User dissatisfaction without valid reason
• Failure to use the service after purchase
• Partial usage of subscription/services

Refund Request Timeline

• Refund requests must be raised within 3–7 days of the transaction
• Requests beyond this period may not be entertained

Refund Process

To request a refund:

• Contact support via email or phone
• Provide:
  • Transaction ID
  • Payment date
  • Reason for refund
• Requests will be reviewed within 5–7 working days

Refund Mode & Processing Time

• Approved refunds will be processed to the original payment method
• It may take 7–10 business days for the amount to reflect

Exceptional Cases

• AgriSeva reserves the right to approve or reject refund requests at its discretion
• Provide partial refunds where applicable

Point of Contact (Support)

• Phone: 9001237390
• Email: skwalfpocare@gmail.com

Policy Updates

AgriSeva reserves the right to update or modify this policy at any time. Users are advised to review it periodically.